Terms of Service

Last Updated: 26-05-2026

Welcome to Roopshri. By accessing or using our website, purchasing products, or renting jewellery through our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, creating an account, placing an order, or renting jewellery from Roopshri, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional policies published on our website.

If you do not agree with these terms, please refrain from using our website and services.

2. About Roopshri

Roopshri is an online and offline jewellery retailer offering artificial jewellery, fashion jewellery, accessories, and bridal jewellery rental services. All products and services are subject to availability.

3. Product Information

We strive to display accurate descriptions, specifications, and images of our products. However:

  • Product colors may vary slightly due to screen settings and photography.
  • Minor variations in design, finish, or appearance may occur.
  • Product availability is subject to change without prior notice.

We reserve the right to modify, discontinue, or update products at any time.

4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Full payment must be received before order processing and dispatch.
  • We reserve the right to refuse or cancel orders in case of pricing errors, suspected fraud, or payment issues.

5. Order Confirmation

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

Roopshri reserves the right to cancel or refuse any order due to:

  • Product unavailability
  • Payment authorization failure
  • Incorrect pricing information
  • Suspected fraudulent activity
  • Violation of these Terms of Service

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Roopshri is not responsible for delays caused by courier partners, natural disasters, strikes, or events beyond our control.
  • Customers are responsible for providing accurate shipping information.

7. Returns and Exchanges

Products may be eligible for return or exchange subject to our Return Policy.

Returned items must:

  • Be unused and in original condition
  • Include original packaging and tags
  • Meet the conditions specified in our Return Policy

Customized, damaged due to misuse, or final-sale items may not be eligible for return or exchange.

8. Bridal Jewellery Rental Terms

For jewellery rented through Roopshri:

Rental Period

  • Jewellery must be returned within the agreed rental duration.
  • Late returns may attract additional charges.

Security Deposit

  • A refundable security deposit may be required before rental confirmation.
  • Deposits are refunded after inspection of returned items.

Customer Responsibility

Customers are responsible for:

  • Proper care of rented jewellery
  • Preventing loss, theft, or damage
  • Returning all rented items in original condition

Damage or Loss

  • Charges may apply for damaged, missing, altered, or lost items.
  • In cases of severe damage or non-return, Roopshri reserves the right to recover repair or replacement costs.

Inspection

All rental items undergo inspection before dispatch and after return.

9. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Text
  • Branding elements

are the property of Roopshri and may not be copied, reproduced, distributed, or used without written permission.

10. User Conduct

Users agree not to:

  • Provide false information
  • Violate applicable laws
  • Interfere with website operations
  • Attempt unauthorized access to website systems
  • Engage in fraudulent or abusive activities

Roopshri reserves the right to suspend or terminate access for violations of these terms.

11. Limitation of Liability

To the fullest extent permitted by law, Roopshri shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delivery delays beyond our control
  • Temporary website interruptions
  • Unauthorized access to user accounts caused by customer negligence

Our maximum liability shall not exceed the amount paid by the customer for the relevant order or rental service.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

Roopshri reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website, purchases, or rental services shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Roopshri
Phone number: +91 95091 71821

Email: roopshri@gmail.com

Business address : 1st, Alankar Plaza, F-96, Sector 2, Central Spine, Vidyadhar Nagar, Jaipur, Rajasthan 302039